Discussion:
HP-Prime a paperweight?
(too old to reply)
Scott Chapin
2017-07-27 14:30:49 UTC
Permalink
My Prime frequently won't turn on without a reset. I had a battery from another Prime and it behaves the same way. I have removed the battery, plugged in the USB, turned the calculator on, and inserted the battery while on gor at least five minutes. Is this a known issue with a fix? Support says to remove the battery for 24 hours, but that does not sound hopeful to me.

My 49g was replaced under warranty and it's replacement replaced with a 50g. My HP-Prime was replaced under warranty and it doesn't look good now. I had an HP laptop which had a warranty extended to 3 years for a cracking hinge, as a result of a class action suit. Mine cracked at 3 years, two months.

The days of a quality HP product seem to be history. That is so sad considering the company's history and customer devotion.
Joe Horn
2017-07-27 23:41:52 UTC
Permalink
What firmware version does it have? If it's not the most recent one (2017-07-10,
rev 12066) then you should update your firmware to get rid of many known bugs.

To see your firmware version, press Home, Help, Tree, up-cursor, Enter. Near the
top, see "Software Version".

Use the Connectivity Kit program to update your Prime's firmware. Further
details are in the Prime manual.

-Joe-
Scott Chapin
2017-07-28 11:37:29 UTC
Permalink
Thank you, Joe. I didn't realize such a new update was available. I will do that.

I have up resetting it yesterday and tried to turn it on later, which it did turn on. Then I plugged it into a USB and left it on gor well over an hour at which point it turned off after that it has been working fine, except one time this morning.

I will update the OS and let the batteries die out a couple of times and recharge them while leaving the calculator powered on.
Scott Chapin
2017-07-28 13:23:39 UTC
Permalink
Jul 27me
My Prime frequently won't turn on without a reset. I had a battery from another Prime and it behaves the same way. I have removed the batter
Jul 27Joe Horn
What firmware version does it have? If it's not the most recent one (2017-07-10, rev 12066) then you should update your firmware to get rid
7:37 AMme
Thank you, Joe. I didn't realize such a new update was available. I will do that.

I wound up resetting it yesterday and tried to turn it on later, which it did turn on. Then I plugged it into a USB and left it on for well over an hour at which point it turned off after that it has been working fine, except one time this morning.

I will update the OS and let the batteries die out a couple of times and recharge them while leaving the calculator powered on.
j***@gmail.com
2018-12-29 22:15:23 UTC
Permalink
Post by Scott Chapin
Jul 27me
My Prime frequently won't turn on without a reset. I had a battery from another Prime and it behaves the same way. I have removed the batter
Jul 27Joe Horn
What firmware version does it have? If it's not the most recent one (2017-07-10, rev 12066) then you should update your firmware to get rid
7:37 AMme
Thank you, Joe. I didn't realize such a new update was available. I will do that.
I wound up resetting it yesterday and tried to turn it on later, which it did turn on. Then I plugged it into a USB and left it on for well over an hour at which point it turned off after that it has been working fine, except one time this morning.
I will update the OS and let the batteries die out a couple of times and recharge them while leaving the calculator powered on.
This is not timely, but I recently purchased a Prime from hpCalc.org.It arrived with what turned out to be a dead battery. I replaced it with an Samsung Galaxy S3 telephone battery and so far it is working alright.I was denied warranty coverage, as they find that it was purchased from an auction site??? I am currently disputing this with HP. I think you are right about it (the Prime) being a candidate for paper weight. My 48gx, 49, and 50g are all great machines. Hope they last.
Joe Horn
2019-01-02 00:57:07 UTC
Permalink
Post by j***@gmail.com
This is not timely, but I recently purchased a Prime from hpCalc.org.
It arrived with what turned out to be a dead battery. I replaced it with an
Samsung Galaxy S3 telephone battery and so far it is working alright.
I was denied warranty coverage, as they find that it was purchased from
an auction site??? I am currently disputing this with HP.
Yes, you should dispute this with HP. They are apparently unaware that
hpcalc.org is *not* an auction site, but is a commercial retailer for HP.
See the warranty notice at the bottom of the page at
http://commerce.hpcalc.org/prime.php
Post by j***@gmail.com
I think you are right about it (the Prime) being a candidate for paper
weight. My 48gx, 49, and 50g are all great machines. Hope they last.
I hope that feeling goes away as you learn the Prime, which will take an
amount of time proportional to how much is there to be learned. Once its
programming language is learned, it is a joy to program, since editing is
so fast & easy, and execution is hundreds of times faster than even the HP 50g.

-Joe-
John Sears
2019-01-02 18:43:34 UTC
Permalink
Post by Joe Horn
Post by j***@gmail.com
This is not timely, but I recently purchased a Prime from hpCalc.org.
It arrived with what turned out to be a dead battery. I replaced it with an
Samsung Galaxy S3 telephone battery and so far it is working alright.
I was denied warranty coverage, as they find that it was purchased from
an auction site??? I am currently disputing this with HP.
Yes, you should dispute this with HP. They are apparently unaware that
hpcalc.org is *not* an auction site, but is a commercial retailer for HP.
See the warranty notice at the bottom of the page at
http://commerce.hpcalc.org/prime.php
Post by j***@gmail.com
I think you are right about it (the Prime) being a candidate for paper
weight. My 48gx, 49, and 50g are all great machines. Hope they last.
I hope that feeling goes away as you learn the Prime, which will take an
amount of time proportional to how much is there to be learned. Once its
programming language is learned, it is a joy to program, since editing is
so fast & easy, and execution is hundreds of times faster than even the HP 50g.
-Joe-
Thanks. Despite the expectation of my elders and peers I have grown old. I may not have enough wattage left between the ears to learn the Prime's RPL, but I will delve into it. Any recommendations for a tutorial besides the user manual?

JSears
j***@gmail.com
2019-01-03 16:54:43 UTC
Permalink
Good grief, Joe - now you're making me want one. My HP50g (thank you, again!!) has kept me happy and challenged and gets used every day. Mathematica had been a useful tool as well. Perhaps it's time to try the Prime...
Bruce Horrocks
2019-01-06 11:37:28 UTC
Permalink
Post by Joe Horn
it is a joy to program, since editing is
so fast & easy
I exclusively develop in the Connectivity Kit and then run on the
emulator. The biggest 'pain' with this approach is having to continually
go to the emulator, press [BLUESHIFT] [PROGRAM], then click on my
program, then click [CHECK] then (if no errors) click [HOME] or [CAS] to
get back to where I was to see if my edit made any difference.

Is there any way to automate the check process so that saving from the
connectivity kit automatically runs the compile cycle?

I don't really understand why this isn't the default. Why would you ever
want to do anything else?
--
Bruce Horrocks
Surrey
England
(bruce at scorecrow dot com)
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